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How should companies engage with employees who do not seek help despite high stress?

We will introduce the considerations for the responses and support required after conducting a stress check!

Today, I will talk about the theme, "How should companies engage with employees who do not seek help even under high stress? - Considerations for the responses and support required after conducting stress checks." First, as a recap, the purpose of stress checks is to "prevent mental health issues before they occur (primary prevention)." Due to the legal amendments in the 7th year of Reiwa, it has become mandatory to conduct stress checks in workplaces with fewer than 50 employees, which were previously exempt. The implementation date is yet to be determined, but it will be required for all companies within the next three years. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

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To prevent neglecting customer service stress.

Introducing mental care and preparedness in the era of emotional labor! Targeting retail, food service, healthcare workers, daycare centers, call centers, and more.

The customer service environment is one where stress can easily accumulate due to factors such as busy periods, shift work, interpersonal interactions, and handling complaints. If left unaddressed, this can lead to employee turnover, absenteeism, fatigue in the workplace, and a decline in service quality. This article reports on the seminar hosted by My Sherpa Co., Ltd. titled "To Prevent Customer Service Stress from Being Ignored - Mental Care and Preparedness in the Era of Emotional Labor and Customer Harassment." Using emotional labor, which is the essence of customer service stress, as a clue, we will outline the preparations that companies should make. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

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What is psychological safety? An explanation of its importance and methods to enhance psychological safety in the workplace.

We will introduce four anxieties caused by a lack of psychological safety and four factors for creating a psychologically safe organization!

The 2012 Google study that found "high-performing teams have high psychological safety" has prompted many companies to focus on "psychological safety." In this article, we will provide a detailed overview of the basics of psychological safety, the characteristics of an environment where psychological safety is ensured, as well as how to enhance and assess it. *You can view the detailed content of the article through the related links. Please feel free to contact us for more information.*

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What is employee engagement?

Explaining everything from definitions to effective improvement methods! We will introduce the elements that make up employee engagement.

The source of corporate activities is people, specifically human capital, and employee engagement, in particular, is being recognized as an important factor that positively influences corporate value enhancement, performance improvement, and retention prevention. In Japan, considering that the labor force began to decline after peaking in 1995 and is expected to accelerate in the future, the enhancement of human capital, namely employee engagement, will become an increasingly important indicator. This article will explain the basic concept of employee engagement and specifically outline how engagement can be improved. *For detailed content of the article, please refer to the related links. For more information, feel free to contact us.*

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Explaining the purpose and importance of industrial physician consultations, as well as key points companies should pay attention to during implementation.

This explains the expected effects and importance of industrial physician consultations, as well as points to consider when introducing industrial physician consultations!

Industrial physician consultations play an important role in employee mental health care. However, many employees and companies do not fully understand industrial physician consultations. This article will provide a detailed explanation of the overview of industrial physician consultations, specific consultation topics, target individuals, and points that companies should pay attention to. Industrial physician consultations are meetings conducted by industrial physicians to manage the physical and mental health of employees. Industrial physicians comprehensively evaluate the health status of employees and the workplace environment, and may recommend measures such as the following as necessary: - Work considerations: Adjusting job content and working conditions according to the employee's health status. - Work restrictions: Limiting or prohibiting work in specific tasks to prevent deterioration of health. - Health guidance: Providing guidance and advice on lifestyle improvements and the initiation of treatment for disease prevention and health promotion. *For more detailed information, please refer to the related links. Feel free to contact us for more details.

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What is mental health? An explanation of its importance, corporate measures, and specific examples.

We will introduce the signs and symptoms of mental health issues, as well as the importance of mental health measures in the workplace!

In recent years, the overwork and mental health issues of workers have garnered attention as serious social problems. Employees' mental health issues not only increase the risk of decreased individual productivity and early retirement but can also lead to significant losses for companies. As a result, there is a concern that this could negatively impact management, prompting many companies to begin prioritizing employee mental health care. However, there are not a few business owners, HR personnel, and supervisors who struggle with specific measures and approaches. Therefore, this article will clearly explain and introduce the importance of mental health, mental health measures in the workplace, key points for specific initiatives, and even actual successful case studies. *For detailed content of the article, please refer to the related links. For more information, feel free to contact us.*

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If you notice an employee's mental health issues

I will introduce the points to notice and the subsequent responses, as well as the system for health management in the workplace!

What will you do if you notice an employee's mental health issues? Mental health issues can vary greatly depending on the case. Especially in workplaces without professionals such as industrial physicians or public health nurses, it can be challenging to know how to respond. In this article, we will explain the points to notice regarding employees' mental health issues and how to respond afterward. *For more detailed information, please refer to the related links. Feel free to contact us for more details.*

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Let's learn about mental health issues | Symptoms and characteristics of mental health problems.

I will explain the causes of mental health issues, as well as the symptoms and signs of mental health problems!

In modern society, it is widely recognized that mental health is as important as physical health. A state where there are issues with mental health is referred to as "mental health disorder." Mental health disorders can have serious impacts on daily life, making early detection and early intervention extremely important. On the other hand, many people may wonder, "I've been feeling down lately, but is this a mental health disorder?" or "I want to focus on preventing mental health disorders, but what exactly does a mental health disorder mean?" This time, we will explain the symptoms and characteristics of mental health disorders in an easy-to-understand manner. *For more detailed information, please refer to the related links. Feel free to contact us for more details.*

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First Stress Check Operation

We will introduce the basics and key points for preparing for the mandatory regulations for companies with fewer than 50 employees!

The obligation for stress checks has been decided for workplaces with fewer than 50 employees, and we have been receiving feedback such as "I don't know where to start." In this article, we will report on the seminar held by My Sherpa Co., Ltd. titled "First-Time Stress Check Implementation - Basics and Key Points to Prepare for the Obligation for Workplaces with Fewer than 50 Employees." We will convey the basics and key points for implementing stress checks in workplaces with fewer than 50 employees. In particular, we will explain from the basics for those businesses conducting stress checks for the first time. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

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What is a stress check? An explanation of the details and responses after implementation.

Introducing points to note when conducting stress checks and the procedures for implementing stress checks!

A stress check is an examination to understand the degree of psychological burden on workers. By regularly checking workers' stress levels, it helps reduce mental health issues among employees. It also provides businesses with an opportunity to create a workplace environment where employees can work with peace of mind. However, there are likely many personnel who feel uncertain about the details of the stress check and the responses after its implementation. This article will explain the overview of stress checks. *For detailed content of the article, please refer to the related links. For more information, feel free to contact us.*

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What is harassment?

An explanation of common types of harassment that occur in the workplace and measures to address harassment in companies!

In recent years, various issues related to "harassment" in the workplace have become more serious. Not limited to well-known forms such as "power harassment" and "sexual harassment," the types of harassment are on the rise, including "maternity harassment" and "moral harassment." There is a growing need to correctly understand these issues and implement appropriate measures. This article will introduce specific examples of harassment that are likely to occur in the workplace and provide a clear explanation of effective harassment countermeasures that companies should adopt. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

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What is a survey? A thorough explanation from the basics to implementation methods and usage.

I will introduce the advantages and limitations of surveys, as well as the challenges that surveys themselves face!

A survey is a research method used to collect opinions and information on a specific theme, and it is utilized across a wide range of fields such as business, healthcare, and IT. The purposes and methods of implementation vary widely, and it is also useful for understanding and improving challenges within organizations. This article will explain the concept of surveys in organizations, specific implementation methods, and ways to utilize them. *For detailed content of the article, please refer to the related links. For more information, feel free to contact us.*

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Examples of mental health issues

We will introduce cases that led to resignation and cases that connected to expert support!

Neglecting the mental health issues of employees not only affects the individuals themselves but also has a significant impact on the entire workplace. It is important for workplaces to establish a system that allows for the early detection of employees suspected of having mental health issues and to take appropriate action. Depending on the workplace structure and response, there is a possibility that it may exacerbate the mental health issues of employees. In this article, we will introduce cases where employees with mental health issues left their jobs due to the workplace structure and response, as well as cases where they received support from professionals. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

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How should I utilize the results of the stress check?

I will explain useful applications you should know and the "Work Stress Assessment Chart"!

The main purpose of stress checks is not only for workers to become aware of their own stress levels but also for employers to improve the workplace environment and create a more comfortable work setting, thereby preventing mental health issues among workers before they arise. However, in reality, many companies may feel uncertain about how to utilize the results of the stress checks even after conducting them. This article will provide tips for improving the workplace environment by utilizing the results of stress checks. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

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